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Delivery Policies

Delivery

Our orders are shipped at most with TRAVEL EXPRESS courier. If you have a closer courier near you that you prefer for collecting the products please write it and ask it at order details.

The products are boxed at brown boxes and they are covered all around to avoid broken boxes or bottles. We can deliver Supplements for the moment with in Cyprus. All orders purchased online receive free shipping (for the moment). Please ensure your delivery instructions are accurate, when filling in your details. Please allow 1 business day for your order to arrive at your nearest courier shop.

Expiry Dates of the Products

Our stock is renew every one or two weeks time. The products in the website have at least one year until they expire. Customers who order a Product(s) that will expire before 8 months are contact before the products are send.

Payment Options

Orders can be paid online or on delivery time. Customers who do not wish to enter their paypal details for the payment and they do not trust the website they can pay their products when they receive them to the taxi (100% Save Payment option).

Your Personal Information

CySupplements does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). CySupplements uses such voluntarily submitted information for the purposes for which it was submitted.When you place an order CySupplements will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address.

The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, MasterCard, PayPal etc. in order to process your order.

Refund

In the event that the product is received in the following condition:

1.Container is damaged and product has leaked out;
2.Container is half full;
3.Container is empty.

CySupplements will fully replace the damaged product at no extra cost. Contact Us during business hours to arrange for replacements. Requests for replacement of damaged goods must be made within two (2) days of receipt of delivery.